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Privacy Policy

Zenari Australia is committed to protecting the privacy of our customers. We will never sell, rent or share any of your personal information with any third party, except as required by law.

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This Privacy Policy outlines the ways in which Zenari Australia("we," "us," or "our") collects, uses, and discloses information about you through your interaction with our product offerings (collectively, the "Services"). This Privacy Policy applies to information we collect through the Services, as well as other channels, including through our website, through social media, and through other communications with you.

1 

 Information Collection and Use

  • We may collect personal information from our customers when they submit an enquiry, a private message on social media platforms, sign up for our email list, or participate in surveys or other promotional activities. 

  • We may collect personal information from our contractors and partnering businesses when they collaborate through us on projects. 

    • This information may include name, email address, postal address, phone number, and payment information. We use this information to process orders, generate project quotes, send promotional emails, and improve our products and services.

    • Usage Information: We collect information about your use of our services, including the types of services requested, the frequency and duration of use, and the date and time of projects. 

    • Device Information: We collect information about the device you use to access our services, including the device type, operating system, and browser type.

2

Image and Video Usage

  • Images and videos produced and edited through Zenari may be used for marketing purposes. 

  • This includes promotional content on the website portfolio and social media posts, or shared with third parties.

Clients may request the images and videos to be opted out from sharing by submitting a request through services@zenariaustralia.com.

3

Service Name

  • Our website uses cookies to improve the user experience and to track user behavior on our website. Cookies are small text files that are stored on your computer or device when you visit our website. 

  • You may choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website

4

Service Name

  • From time to time, we may disclose your personal information (on a confidential basis) to agents and others that we use in the ordinary operation of our business, collecting payments, marketing and promotion, user experience research and surveys, Site hosting and support and maintenance.

  • We will only disclose your information to the extent required for the purpose of the third party providing services contracted to us so that we may service you.

  • We may use third-party services to process payments, shoot photos and videos, model clients products, or perform other services.

  • These third-party services may have access to your personal information in order to perform their services. We take steps to ensure that these third-party services are in compliance with The Australian Privacy Act 1988.

5

 Information Collection and Use

  • Any photos or videos taken of children are taken in the presence of a consenting adult or guardian and are in accordance with The Australian Privacy Act 1988.

6

 Client Rights

  • Clients have over their data, such as the right to access, correct, or delete their information.

  • Clients can contact Zenari on services@zernariaustralia.com or through social media platforms to make any necessary changes, 

  • We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.

7

 Information Collection and Use

  • Zenari reserves the right to update the privacy policy from time to time.

  • Clients will be informed of any changes applied to the private policy.

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